Family Zoo: The Story App Reviews

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Wow! Just got this game a couple days ago and I’m totally hooked! The game runs very well — smooth gameplay and very engaging story and fun levels! Love this game!


Actualicen el juego. Ya he pasado todos los niveles y me aburre tener que esperar a que añadan nuevos.


The reason I give such a low ratings is because when your lives/time run out; there is no way to get more lives/time. You play about 10 minuets; then have to quit/ wait 20 minuets/ until you can play another 10 minuets. There’s is constant interruptions in this game. Why didn’t you include a way to receive more time to play? Why can’t we watch videos to get more lives? Why can’t we store up lives ( hearts), to okay ? Why do we have to play then stop; play then stop; play then we start? Don’t get it??? 2ndreview Worst game ever played! Can’t get any way to Continue this game. Play 10 minuets; wait 25; play 10; wait 25; play 10; wait 25!! You should have created a way to earn more hearts so you can continue to play. Worst game ever!!!! 3rd Review Every day I have to play this game for 10 minuets and wait 25 to start a new game because I ran out of hearts. Please figure out a way to get hearts by watching videos or something!! I will write every day until you do!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Oh my god me and my mom are both addicted to this game. On the first day I got it I opened the tigers and the dolphins. Gives you a lot to do so you don’t have to worry about finishing the game any time soon. 🐬🐅❤️

Not sure why

First off I like the game but I don’t understand why you took away the daily bonuses and why I am not getting the bonus off my stand I will not spend money on this and if this is the way you guys are going to get then I will delete it

Everyone get it ❤️❤️❤️❤️❤️

This game is super fun I love it and the challenges are achievable. This game is great for using your brain and I would say the best like it I would rate it 100 out of 100 if I could. Thx for the cool game! ❤️❤️❤️❤️❤️

Hey 👋🏾

Stuck at 626 once again it’s tellin me I’ve reached the maximum level, i wish you guys can find a way of having all the levels done and ready to play, instead i have to wait about 2 weeks for you guys to update new levels so i can play... i would like to finish the game guys thank you 😊

Somethings missing?

Well i just feel like there’s one more piece for the game.....AHA! We need the most popular living animal today.....THE ELEPHANT! So on some updates can you add the elephant?

This game steals

I love to play this game. Me and my daughters play together to build our zoo. The matching games can be challenging but are fun. It is so tempting to buy those special packages to help you get through the boards. Resist! Do not do it. I purchased a sale or promotional package for $1.99 and my card was billed 10.98. As I looked back, this has happened more than one time. I reported it in the game and got no response.


This looks like it will be a fun game, but it keeps kicking me out and I can not even get pass the intro part of the game. Really disappointed to the point deleted the game.

Fun but not a lot of reward for your efforts.

Need more tickets for harder levels

Don’t get it

Update last week and just ran out of levels already. In the middle of trying to clear an enclosure.

Fun, but has pacing issues at high levels.

This game is really a very enjoyable version of the match 3 style game, and I find the two pronged system of enclosures and a to do list to be different and fun, plus there’s cute animals. The (relatively) new features like the competitions, prizes every 10 levels, and the never ending levels are great additions. However, I do wish that when new levels came out, they would make enough to finish the day/enclosure that you’re on. I’m fully maxed out on levels, and I have a bunch of extra enclosure materials and I have no enclosures to update. Meanwhile, I have several to do list activities queued up but I have no way to earn tickets to complete them. The game’s levels used to max out so that you could finish what you were doing, but the last few updates have been like this.

Fix your game

I have 6 times now cleaned the ivy on the same rock

Family zoo

Fun at first. Too much drama and drawn out to earn points. May delete. Also to drug out On 142 I got the purple grapes on first try but it would not accept so I used my 300 points and got the required and it still did not take I am cheated on this level

Can’t fix issues

I was playing a level where you had to save the balloons I had 11 moves left and 2 balloons left. I never received the last two balloons. When I sent these ppl an email about it they replied a day later asking for a screen shot. How am I to know you wanted a screen shot? I was not able to get this shot. Issues not fixed as it happened again. I then wanted to purchase some speacials to help me pass a level. I spent $3 and only received one special. I emailed them again and again a day later they want a receipt. I was not able to get this either. Since they are making money off this game they would need to have transactions for these purchases. But no they couldn’t help me in that area either! I have now deleted this game!


What a copy cat you developer is you copy cated Gardenscapes


I am completely addicted to this game. I really enjoy playing, but do have a few suggestions. I believe that once you reach the higher levels you should be able to receive more than one ticket/resource. There are not definitely enough coins given after completing a board. I also think that more coins should be given after completing an actual to do/enclosure mission.

Game freeze and crashes

The game froze and crashed when I started playing family zoo the story. Can u please fix it?

New Update Not Working

I keep trying to open the game with the new update and it won’t open. Says I need to connect to the internet to open the game for the first time. I’m connected and today’s not the first time I’ve played the game.

Update broke it :-)

Won’t let me play. Says offline and am not. Yes, I rebooted. Love the game. Keeps you going. Please fix quickly

Totally love this game

I love this game play it all the time but now all I’m doing is saving tickets and construction stuff and WAITING ON MORE LEVELS TO BE ADDED !!! Please please thank you !! June 28th More levels please maxed out and getting bored

Max levels

On earning tickets I have reached the max levels which means I have not been able to progress in the game. I have not been able to earn any new enclosures like koalas. When will you be adding more levels to earning tickets because I have gotten tired of waiting.


My new favorite game. Kept me up all night.

Family zoo

This game is too hard to pass levels and I deleted it! There are other games like township like you can actually MOVE FORWARD on and I’m gonna play them! To hades with this one!

Fun but no more levels?

Apparently I’m moving along faster than the game? Finished level 601 and it says waiting for new levels to be made. I don’t even play that often. But waiting for the next levels I guess?

Family zoo

Love playing this game so fun!

Fun Game, but....

They really need to keep adding levels, I have been waiting over a month for new levels. There are plenty of tasks to complete, but no levels to pass in order to complete them. Major fail.

Family zoo

I have wrote to the ppl for this game and have gotten the same response, I stopped playing after being stuck on level 227 for months. They keep saying it is passable. I have tried every possible combination, then it wants you to BUY more lives etc. so I am giving up on it. I play other games that make is a challenge, but you do pass , it might take a while to figure out the combo but you do get it , with family zoo it gets impossible,

Few customizations

You're not given the chance to customize a whole lot.

Where are my prizes?

When I log in daily and watch things I pick prizes..... but they never show up. I process them then they disappear. So far 15 are missing!

Good game

really love this game it’s very much fun 🎮🎮🎮🎮🎮🎮🎮🎮🎮🎮🎮🎮🎮🎮🎧🎧🎧🎧🎧🎧🎧🎧


I really like this game but it stopped opening about a week ago. It won’t get past the loading page. I don’t want to have to delete it and start all over. Please send help!!!! 😁

Fun but gone

I loved this game! I would play it all the time and was so far in it, then one day it just stopped opening for me and I have no idea why. I even went as far as to delete the app. Ready to start over again, and it still won’t open for me! I’m so sad because I thought maybe with the new birthday update it would work again :(

Don’t tell us how to play

I like the game but hate all the hints at , it seems like, EVERY SINGLE level. Let us play the game. Tell us how and then get out of the way. Let us decide how to play it. If you want to make us do it a certain way, just play it yourself. I just read some of the reviews. If I have to have “friends” in order to win, I am not interested. If I wanted to rely on friends for my entertainment, I would be with them and not by myself trying to relax.

No title

It was fun at first then you get to a certain point that you must use your boosters to pass it. After all the boosters and the coins that have been collected are gone it's frustrating!!!! It's like you get no where in the game unless you spend money and I'm not spending money on a game!!!! So forget it. Been trying to beat the same level for awhile and I have lost interest and delegating game. It was fun and if you have and want to spend money on the game then you will continue to enjoy it but otherwise you reach a certain point and can't go any further. That's why I didn't give it good star rating, deleting game now!!!


I have been waiting over 2 weeks for more levels an still nothing playing the story levels is boring an stupid it’s the same things over an over again, I want to build the zoo but I won’t play anymore if this is it


I didn’t authorize a “tiger box” purchase. Help. It’s a lot of money and it needs to be canceled

Fun game but...

Fun game to play on my lunch breaks and after work but latest update has a bad bug. Any time you win an item from watching a video it disappears and you aren’t able use it. Update has fixed the bug!

Where is the help button?

I can’t find any place to communicate with the game developers. I would like them to know that every time I go to “process” an award or gift, it disappears. It makes the game very disappointing as I am in some of the more difficult levels. Getting ready to give up and ditch it soon.

More challenges!!

When you come with an update i finished the game already need more animals in the zoo!!

Ad problems

I would have given this a five star rating except that the ads that I sit through in order to get rewards no longer gives rewards. I never got them all but used to get at least half of them. But now NOTHING. Also, recently some VERY inappropriate ads came up regarding male enhancement. I just don’t think that’s appropriate especially for a game children can play. They were quite qraphic too.

Another fun “in beginning “ game.

This game starts out really fun and then eventually gets aggravating. The developers think you will get so hooked that after getting stuck on a level because of impossible amount of moves, you will buy more, or boosters. The boosters will be placed in the one place that can’t be of any help and the 5 extra moves you buy is always 1 short. Unless you don’t mind spending the money, or you feel challenged by a level that can take up to 30 tries to win, you can expect to get aggravated and move on to another game.

Flaw central

I’ve played many match games, and this is one by far has the most flaws. To begin, I won daily prizes of an additional life but never received them after processing. A few times I clicked on the watch an ad icon for an additional life; no matter how many times I clicked on it the video never played. A key to any match game are chain reactions after your move. In other words pieces randomly fall into place creating matches on their own. This game is the most stingy. It’s either feast or famine with that aspect of the game. This game also has one heck of a scam going. When you complete levels you win coins which fill a panda bank. You rightfully should have access to those coins at some point; you do, but in order to “break” the panda jar of coins you have to pay real money. Those are earned coins which the player should have access to by simply playing the game. The player does not unless he or she wants to pay out of pocket for it.

More please

I love this game but am completely maxed on every level and chore and stuck in the middle. Just ready to keep going.


Hola soy yo de nuevo estoi enojada por que actualize el juego i no me pusieron más mundos para jugar solo unos juegos de un gato el cual meda an 5 días para pasarlos y lo pase en 3 horas i no puedo jugar más necesito más juegos para construir 😡😡😡😡😡😡🤬🤬🤬😡😡😡😡😡😡😡😡😡😡

Hungry bug in the update

Love it. Play it daily. Unfortunately there’s a bug in the latest update that eats the bonuses. Every time I try to claim it.... Goobled up never to be seen again.


I really like this game but, I get really mad because ( 4 instance) when you are popping balloons, ( if u have 4-6 moves left) , as your playing, balloons DO NOT REPLENISH , therefore you never get all balloons. Lose all your lives, (GAME CREATORS , DEVELOPERS, ETC. R wanting everyone to pay for energy and other things, ( I’m ok with that) But when you do BUY ENERGY &ETC. you only get an HOUR OR TWO ( depending how much you buy) . The point I’m trying to make is , the game is DESIGNED TO BEAT YOU. It is REALLY FUN TO PLAY BUT IT DOES GET ANNOYING WHEN YOU LOSE (20-30 lives/ energy ) IN A VERY SHORT TIME FRAME.

Fun Game

Freezes once in a while but very fun to build your own zoo. Easy to follow match 3 game, very straight forward unlike some other match 3. Just needs a reptile, like an Alligator!!!

I want new levels

Love this game but I want new levels it’s been weeks since I finished all you have. And on this page it says that there’s a new Australia section open for a week but not on my game and I’m on the newest update. I don’t think I can keep this game if I can’t really play it.

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